An F1 Slatmill is not a small parcel. Here's exactly how delivery works, from the moment your order ships to the moment it lands at your door.
At its size and weight, an F1 Slatmill does not fit through a standard parcel carrier like UPS or FedEx Ground. Instead, it ships LTL, short for less-than-truckload freight, the same method used for furniture, large appliances, and other oversized items.
This means a freight truck delivers your mill, rather than a van dropping a small box on your porch. It's a different experience than typical online shopping, and it's worth knowing what to expect ahead of time.
We confirm your order and send payment details within a few hours of checkout, usually the same day.
Standard wood mills typically ship faster, while custom material, color, or engraving orders take longer since they're built specifically for you. We'll give you a clear estimate once payment clears.
Standard freight delivery typically takes 5 to 10 business days once your mill ships, depending on your location relative to our shipping origin.
The freight carrier will call or text to schedule a delivery window in advance. Someone needs to be present to accept and sign for the shipment.
The freight truck delivers to curbside or your driveway, whichever is accessible. The driver will help lower the package using a lift gate, but moving it into your home, garage, or training space is on you. Your F1 arrives fully assembled, ready to use straight off the truck, no tools or setup required.
If you'd prefer help carrying the mill into place rather than handling it yourself from curbside, message us before your order ships. White-glove delivery, including indoor placement, is available on request for an additional fee, depending on your location.
Ordering three or more mills in a single order qualifies for free shipping anywhere we deliver, a common scenario for kennels, training facilities, and multi-dog households. Orders of one or two mills include an estimated freight cost shown clearly at checkout before you confirm your order.
We ship throughout the contiguous United States as standard. International shipping is available on request, costs and timelines vary by destination and are quoted individually since international freight works differently from domestic LTL.
If you're outside the contiguous US or located internationally, message us before ordering so we can confirm shipping cost and timeline for your exact location.
Tell us your location and order size, and we'll give you a clear shipping estimate before you buy.
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